Frequently Asked Questions
Everything you need to know about your SportsPower gear and orders.
What is the standard shipping timeframe for sports equipment?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days, while oversized items like treadmills or basketball hoops may require additional transit time.
Do you offer a warranty on high-performance footwear?
Yes, all performance footwear is covered by a 6-month manufacturer warranty against structural defects. This does not cover standard wear and tear from regular athletic use.
Can I return a product if it doesn't fit?
Absolutely. We offer a 30-day return policy for all unused items in their original packaging. Please ensure tags are attached to apparel and shoes have not been worn outdoors.
How do I track my SportsPower order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Afterpay and Klarna for larger equipment purchases.
Do you provide bulk discounts for local sports teams?
Yes, we offer specialized pricing for clubs, schools, and local teams. Please contact our corporate sales team via the 'Team Sales' page for a customized quote.